Contact Us

Contact Form

We observe all federal holidays in the United States, Mexico, and Canada, and we are committed to responding to all form submissions within two (2) business days.

Monday – Friday
9:00 AM – 4:00 PM EST

Email

service@naece.org

Phone

(800) 229 9186
(571) 549 3298 (Local)

Fax

(571) 549 3299

Address

5510 Cherokee Ave. Suite 300
Alexandria, VA
22312, United States

Letters and Parcel Instructions

LocationAddressNotes
USA5510 Cherokee Ave. Suite 300 Alexandria, VA 22312, United StatesParcels and letters accepted.
MexicoFuente Bella 3299 Mexico City, Ciudad de México 14140Parcels and letters accepted.
Canada4900 Yonge Street North York, Ontario, Canada M2N 6A4Letters accepted.


Recipient:

  • Please address to either NAECE or North American Energy Cooperation Effort.

Attn:

  • [Your intended recipient]

Signature Required:

  • Indicate whether a signature is required upon delivery, and if so, provide instructions on who is authorized to sign for parcels.

Fragile Items:

  • Provide instructions for the handling of fragile or sensitive items, such as marking the parcel with a “Fragile” sticker or ensuring proper packaging.

Fax Instructions for Sending Documents to NAECE

To send us a fax, please follow these instructions to ensure your document is processed quickly and accurately:

Fax Number:

  • Send all faxes to: 571-549-3299.
  • For domestic and international faxes, please use the dialing code: +1

Cover Sheet:

  • Please include a cover sheet with your fax. The cover sheet should contain:
    • Your name and company (if applicable)
    • Date of the fax
    • Recipient name or department
    • Brief description of the fax content
    • Any relevant reference or case numbers

Document Requirements:

  • Faxes should be clear and legible.
  • Please ensure your documents are scanned or printed in black and white and are easy to read.
  • We recommend sending no more than ten (10) pages per fax.

Fax Hours:

  • We accept faxes Monday–Thursday, 9:00 AM–3:00 PM (EST).
  • Faxes sent outside these hours will be processed the next business day.

Confirmation:

  • You will receive a fax confirmation within 48 hours of NAECE receiving it.
  • If you do not receive a confirmation, please get in touch with us via the contact form.

Need Assistance?

If you experience any issues or need assistance, don’t hesitate to get in touch with us.

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